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Terms & Conditions

Last updated: 21/09/2025

Welcome to Puzzle Pay! These Terms & Conditions (“Terms”) explain how you can use our website and services. Please read them carefully. By using Puzzle Pay, you agree to these Terms.

1. Who We Are

Puzzle Pay is an educational platform that provides short, fun puzzles for children, with optional parent-controlled rewards such as pocket money, screen time, or other incentives.

2. Who Can Use Puzzle Pay

  • Parents or guardians must be over 18 to create and manage an account.

  • Children may use Puzzle Pay only with the permission and supervision of their parent or guardian.

  • By signing up, you confirm you are the parent or guardian of any child using the service.

3. What You Can Expect From Us

  • We aim to provide fun, age-appropriate educational content.

  • We will do our best to keep Puzzle Pay available and running smoothly, but we cannot guarantee the website or app will always be available without interruptions.

  • We may add new features, change puzzles, or update how rewards work.

4. What We Expect From You

  • Use Puzzle Pay responsibly and for educational purposes only.

  • Do not attempt to misuse or damage the website, app, or puzzles.

  • Parents are fully responsible for any financial rewards set up for their children. Puzzle Pay does not transfer money directly to children.

5. Rewards

  • Rewards (such as pocket money or screen time) are set, managed, and delivered by parents, not by Puzzle Pay.

  • Puzzle Pay may offer “simulated rewards” (virtual points or badges) during testing.

  • We are not responsible for how rewards are distributed outside the app.

6. Privacy & Data

  • We take your privacy seriously. Please also read our [Privacy Policy].

  • We will never sell personal data to third parties.

  • Parents can request data deletion at any time.

7. Payment & Subscriptions

  • Some features of Puzzle Pay may require a paid subscription.

  • All prices will be clearly shown before you subscribe.

  • Subscriptions can be cancelled at any time through your account settings.

8. Limitation of Liability

  • Puzzle Pay is provided “as is.” We do our best, but we cannot guarantee that puzzles, rewards, or services will always meet your needs.

  • We are not responsible for:

    • Technical problems beyond our control.

    • Any financial or non-financial rewards given by parents to children.

    • How children use their screen time or pocket money outside Puzzle Pay.

9. Changes to These Terms

We may update these Terms from time to time. If we make important changes, we will notify you by email or via the app.

10. Contact Us

If you have questions about these Terms, please contact us at:
📧 info@puzzlepay.co.uk

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